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The temporary closure was initiated by limited
availability of their products. JFC runs 3.2 percent of its store network
nationwide and is mostly
patronized by the Filipinos. The company said the delivery problem decreased sales in the first week of the month by about 6 percent.
patronized by the Filipinos. The company said the delivery problem decreased sales in the first week of the month by about 6 percent.
JFC repeated the problem was not caused by an issue on
their supplies, saying it has adequate raw materials, finished products and mass
production capacity to meet their daily consumers’ demand. It is a new IT
system that the JFC is having a problem now.
JFC said that “the product limitation has been caused by
the migration to new systems that started on August 1, 2014, which has resulted
in temporary slowdown in sales order taking, product loading and dispatch of
transportation."
This problem arose when they moved to the new system where
they spend at least P500 million. So far this is the largest investment the
company has completed in IT. The investment was
intended for the preparation of JFC for
faster business growth not only in the Philippines but in the other
countries in Asia.
At the same time, JFC guaranteed its customers that they are fixing
whatever the problem and plans they are presently experiencing to reopen stores
in the next few days. JFC is the food service network in the Philippines, serving
2,244 restaurant outlets in the country
alone and 589 stores abroad.